Everything your team needs to run calls like software
Four areas cover most of what teams ask for: getting calls to the right place, seeing what's happening, keeping the system secure, and connecting it to the tools you already run.
The basics, done without the usual carrier friction.
Provision numbers in 120+ countries directly from the console, or port your existing numbers over with no downtime window.
Desktop and mobile apps for your team, with wideband audio by default and automatic failover to cellular if a connection drops.
Record and transcribe calls automatically, with retention rules you set per team or per number.
Voicemails transcribe and land directly in email or Slack, so nothing waits on someone to dial in and check a mailbox.
The part most phone systems make you file a ticket for. Here it's a canvas.
Drag together hours, holidays, overflow, and voicemail steps, and publish changes immediately — no vendor change window.
Route by language, product line, or account tier, and rebalance queues the moment volume shifts.
Build multi-level menus with a form, not a scripting language, and test them before they go live.
If a location or device goes offline, calls automatically fall back to a backup number or team you've defined in advance.
Enough control for IT, without needing IT for every change.
Give managers control over their own team's routing without exposing billing or company-wide settings.
Connect your identity provider so access follows the same rules as the rest of your company's tools.
Every routing change, number port, and permission update is logged with who made it and when.
Backed by redundant carrier routes and a network operations team watching the platform around the clock.
Call data belongs wherever your team already works.
Calls log to the right record automatically, with click-to-dial from any contact or lead.
Sync call outcomes and recordings straight into the timeline your sales team already checks.
Get missed-call and voicemail alerts in the channel your team actually watches.